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Permission-based navigation

Purpose

Explain why users see different menus and what to do when something is missing.

How it works

Menus and actions are permission-based. A user’s role determines:

  • what appears in the left menu
  • which screens can be opened
  • what actions can be taken (create, edit, approve, export)

What to do if a menu is missing

  1. Confirm you are logged into the correct tenant.
  2. Confirm your account is active.
  3. Ask your Tenant Admin to confirm your role and permissions.
  4. Sign out and sign back in to refresh session-based permissions.

Need step-by-step instructions? If you already have access to the app, open the Role Guides in the private documentation area (requires login).